TEAM HUB
CRM & Call Notes
Call Notes
12Tom Bradley
WG19 RGRCustomer asking about Stage 2 remap for Golf R. Wants a quote sent via email. Already has intercooler and fuel pump.
Lisa Chen
BM18 MHTCalling to reschedule clutch appointment. Original date next Tuesday doesn't work anymore. Available Thursday or Friday instead.
AutoParts UK
Supplier calling back about forged piston set for Focus RS build. Stock available, can deliver tomorrow. Need confirmation on order.
Mark Davies
SB16 WRXImportantCustomer asking about WRX STI build progress. Hasn't heard back in 2 weeks. Wants an update on timeline.
Emma Thompson
HN17 TPRCustomer enquiring about track day preparation for Civic Type R. Wants roll cage, harnesses and alignment. Asking for quote.
James Wilson
AU20 RS3Customer asking about exhaust options for RS3. Wants to hear the difference between cat-back and turbo-back. Left email for quote.
Performance Parts Ltd
Supplier calling about backordered big brake kit for M2 Competition. Expected delivery next Monday. Will call again to confirm.
Rachel Green
MC19 A45Customer very happy with A45 AMG service and remap. Left 5-star review. Wants to book in for next service in 6 months.
David Brown
BM21 M2CCustomer calling about M2 brake upgrade. Wants to confirm the big brake kit is in stock before bringing the car in.
Natalie Foster
AU20 RS3Customer wants to book RS3 in for exhaust and remap. Prefers mornings. Available from 25th Sept.
Paul Wright
FD12 FSTEnquiring about servicing costs for Ford Fiesta ST. Just bought the car and wants a full service. Also asked about remap options.
Sarah Mitchell
SK16 VXRImportantCustomer calling about booking for Focus RS engine rebuild. Wants to know if we can fit them in next week. Left contact number.
Staff Directory
Mike Thompson
Ext: 101
Sarah Chen
Ext: 102
Dave Wilson
Ext: 103
Tom Bradley
Ext: 104
Lisa Patel
Ext: 105
James Cook
Ext: 106
Emma Hughes
Ext: 107
Ryan Clarke
Ext: 108
